Privacy Policy
Last updated: 13 November 2026
OtterPix is a Mac image-processing app that runs every operation, including all AI features, locally on your device. This policy explains what data the Mac app and this marketing site (otterpix.app) handle, and what they deliberately do not.
1. Who we are
OtterPix is operated by an independent developer. The contact address for any privacy question, data-subject request, or correction is hello@otterpix.app. We act as the data controller for the limited data described below.
2. What this policy covers
Two surfaces are covered: (a) the OtterPix Mac application distributed through the Apple App Store; (b) the marketing website at otterpix.app. The two are deliberately separated — the app is designed to function with no telemetry, while the website uses standard web analytics under the conditions described in section 5.
3. What the Mac app does not collect
The Mac app contains no analytics SDK, usage telemetry, or crash-reporting service. It does not upload your images, AI prompts, recognized text, or processing history. File processing and AI inference — including generation, upscale, cutout, eraser, anonymize, face restore, and text recognition — run on your Mac. App settings, downloaded model weights, and saved outputs remain on your device unless you choose to move or share them. The limited outbound requests described below do not include your content.
4. What the Mac app talks to over the network
The app makes limited outbound HTTPS requests: (a) Apple StoreKit requests for storefront, purchase, and Pro-entitlement handling, governed by Apple's privacy policy; (b) at startup, a request to a Cloudflare edge endpoint at cdn.otterpix.app that returns a two-letter network-country code used only to choose the preferred model-download mirror, never to decide feature availability; (c) when model delivery is first used in an app session, a small URL-only manifest refresh from cdn.otterpix.app; (d) model-weight downloads that you start, from the selected CDN or upstream origin (Cloudflare R2, Qiniu, or an upstream host such as Hugging Face); and (e) links you explicitly open in your browser. Those providers may receive ordinary request metadata such as IP address, timestamp, and requested URL. OtterPix never sends image content, prompts, recognized text, or usage telemetry in these requests.
5. What this website collects
Strictly necessary cookies remember your language preference (otterpixLocale) and theme preference (otterPixThemePreference, otterPixResolvedTheme). These are required for the site to remember your choices across visits and are stored under GDPR Art. 6(1)(f) legitimate interest. Your cookie-banner choice is stored in the otterPixConsent cookie. Only if you consent does the site load Google Analytics 4 to measure aggregate page traffic; without consent, no request is made to Google. GA4 IP addresses are anonymized; we receive only aggregate reports. You can withdraw consent at any time with "Cookie settings" in the site footer, which also deletes the Google Analytics cookies, or by deleting the otterPixConsent cookie in your browser.
6. Email correspondence
If you write to hello@otterpix.app, we retain your message and email address for as long as needed to respond and to keep a reasonable record. You may request deletion at any time. We will not add you to any marketing list without your separate, explicit opt-in.
7. Children
OtterPix is not directed at children under 16, and we do not knowingly collect data from them.
8. International users and transfers
The marketing site is hosted on Cloudflare's global network. If you are visiting from outside the country where data is ultimately processed, your data may be transferred internationally; in all cases we apply GDPR-equivalent protections.
9. Your rights
You have the right to access, rectify, or erase the personal data we hold about you, to object to processing, to request portability, and to lodge a complaint with your local supervisory authority. To exercise any of these rights, email hello@otterpix.app.
10. Updates to this policy
We will update the "last updated" date when this policy changes. Material changes — for example, adding a new analytics tool — will be announced on this page at least 14 days before they take effect.
11. Contact
For any privacy question or request, email hello@otterpix.app.